Frequently Asked Questions

Click the 'Sign Up' button and provide your email address. You'll receive a verification email to complete the registration process.

Click 'Forgot Password' on the login page, enter your email, and follow the instructions sent to your inbox.

Navigate to the Deposit page and choose your preferred payment method: Credit Card, Cryptocurrency, or Bank Transfer. Follow the on-screen instructions to complete your deposit.

We accept Credit/Debit Cards (instant), Cryptocurrency (10-30 minutes), and Bank Transfers (1-3 business days).

Credit cards have a 2.9% fee, crypto deposits have network fees only, and bank transfers are free.

When you fund your trading account, you are adding trading capital that can be used to place trades on the platform. Your funded balance appears instantly in your trading dashboard and can be used immediately.

Yes. Many users choose to use Buy Now, Pay Later (BNPL) services such as Affirm, Klarna, Zip, Sezzle, and Afterpay to fund their account.

Your trading balance will appear in your account dashboard, you can immediately start placing trades, and you can use the funds to generate profits through trading.

Yes. Your funding is fully cancellable within the first 30 days. Contact support to initiate the cancellation process.

Your funded balance represents trading capital within the platform, which can be used to place trades and generate profits.

Withdrawals are typically processed within 24-48 hours. Bank transfers may take 1-3 business days, while crypto withdrawals take 10-30 minutes after approval.

Withdrawals require manual review for security purposes. Ensure your account is verified and all trading requirements are met.

The minimum withdrawal amount is $50 for bank transfers and $25 for cryptocurrency.

Select an asset, choose a direction (UP or DOWN), set your trade amount, and select a time interval. If the price moves in your predicted direction, you win.

Time intervals are the duration of your trade (30 seconds, 1 minute, 5 minutes, etc.). Your trade expires after this time period.

At expiration, if the price moved in your predicted direction, you win the payout. If not, you lose the trade amount.

Maximum trade amounts vary by account level and verification status. Check your account settings for current limits.

KYC verification is required by law to prevent fraud and ensure platform security. Verified accounts have higher limits and faster withdrawals.

Verification typically takes 24-48 hours. You'll receive an email notification when your account is approved.

You need a government-issued ID (passport, driver's license, or national ID) and a selfie for identity verification.

Use a strong password, enable two-factor authentication, and never share your login credentials.

Immediately change your password, contact support, and review your recent account activity.

Try refreshing the page or clearing your browser cache. If the issue persists, contact support.

Ensure you have sufficient balance and that the market is open. Check your internet connection and try again.